Financial Information

We accept and bill all dental insurances (i.e., Delta Dental, Guardian, Metlife, Aetna, Cigna) except Medi-Cal. However, we are out-of-network for all dental insurances. Kind Heart Dental is a fee-for-service dental office, which means we have set fees for procedures based on the time required for the procedure and the amount of materials used to complete the procedure.

Unfortunately, dental insurances are able to decide by themselves how much each procedure is “worth.” They do not take into account all of the expenses that we incur to treat each patient (employee payroll, dental materials used in a procedure, personal protective equipment required by all employees, instrument sterilization costs, required employee training/continuing education, facility rent, utility bills, etc.). Based on your specific insurance plan, your insurance company has agreed to pay a certain percentage of their set fee for cleanings, fillings and crowns, but not the fee set by Kind Heart Dental.